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The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer ... and Improved Customer Serv (Big Book Series)

by Edward Scannell,Colleen Rickenbacher

ISBN 13: 9780071745093

Format: Paperback (272 pages)
Publisher: McGraw-Hill Professional
Published: 01 Aug 2010

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